jz168 Privacy
Policy

01 Overview

This Privacy Policy applies to all services operated by jz168, including the jz168 website at jz168.app, the jz168 mobile app, and any other platform or channel through which jz168 provides gaming services to players in Bangladesh and other jurisdictions.

jz168 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws. We collect only the data we genuinely need to operate the platform, process your payments, verify your identity, and keep your account secure. We do not collect data for the sake of it, and we do not sell your information to anyone.

By registering an account on jz168 or using any of our services, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, our support team is available 24/7 via live chat and can be reached at [email protected].

02 Data We Collect

jz168 collects personal data in several categories depending on how you interact with the platform. The table below summarises the main types of data we collect from Bangladesh players:

03 How We Collect It

jz168 collects your personal data through several channels, depending on how you use the platform:

• Direct registration: When you create a jz168 account, you provide your name, contact details, date of birth, and preferred payment method directly to us.
• KYC verification: When jz168 requests identity verification, you submit copies of government-issued ID documents and payment method proof. These are processed securely by our verification partner.
• Platform activity: As you use jz168 — depositing, playing games, withdrawing, or contacting support — we automatically record relevant activity data associated with your account.
• Cookies and tracking: The jz168 website and app use cookies and similar technologies to collect technical data about your device and browsing behaviour. See Section 9 for full details.
• Third-party sources: In some cases, jz168 may receive data about you from payment processors, identity verification providers, or fraud prevention services to supplement the information you have provided directly.
• Support interactions: When you contact jz168 support via live chat or email, the content of those communications is recorded and stored as part of your account record.

04 Why We Use Your Data

jz168 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. The main purposes for which jz168 processes your data are:

• To create and manage your jz168 account, including verifying your identity and age.
• To process deposits and withdrawals through bKash, Nagad, Rocket, and other supported payment methods.
• To provide customer support and resolve disputes or complaints related to your jz168 account.
• To monitor gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity on the jz168 platform.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To send you account-related notifications, such as deposit confirmations, withdrawal updates, and security alerts.
• To send you promotional communications about jz168 bonuses and offers, where you have given your consent to receive these.
• To improve the jz168 platform, games, and user experience based on aggregated usage data and feedback.

05 Legal Basis for Processing

jz168 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing your data is necessary to fulfil our obligations to you under the jz168 Terms and Conditions — for example, processing your deposits and withdrawals or managing your account.
• Legal obligation: jz168 is required by law to collect and retain certain data for AML compliance, KYC verification, and regulatory reporting purposes.
• Legitimate interests: jz168 processes some data based on our legitimate business interests, such as fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: Where jz168 relies on your consent to process data — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Data Sharing

jz168 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, jz168 does share your data with carefully selected third parties where necessary to operate the platform and comply with legal obligations:

• Payment processors: bKash, Nagad, Rocket, and bank partners receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: jz168 uses licensed KYC service providers to verify your identity documents. These providers process your data solely for verification purposes and are contractually bound to protect it.
• Game providers: Third-party game studios whose games are available on jz168 may receive anonymised or pseudonymised gaming data for technical and audit purposes.
• Fraud prevention services: jz168 shares technical and transactional data with fraud detection partners to identify and prevent suspicious activity on the platform.
• Regulatory authorities: jz168 may be required to disclose your data to licensing authorities, financial regulators, or law enforcement agencies where required by law or a valid legal order.
• IT and infrastructure providers: jz168 uses cloud hosting and IT service providers to operate the platform. These providers act as data processors under strict contractual data protection obligations.

07 Data Retention

jz168 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active jz168 account, plus a minimum of 5 years after account closure to comply with AML and regulatory requirements.
• Transaction records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction, in line with financial record-keeping obligations.
• KYC documents: Identity verification documents are retained for the period required by our licensing authority, typically 5 years from the date of verification or account closure.
• Support communications: Records of support interactions are retained for 2 years from the date of the interaction, unless they relate to an ongoing dispute or legal matter.
• Marketing data: If you have opted in to marketing communications, your marketing preferences are retained until you withdraw consent or close your account.

When your data is no longer required, jz168 will securely delete or anonymise it in accordance with our data disposal procedures.

08 Data Security

jz168 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure:

• All data transmitted between your device and jz168 is encrypted using industry-standard TLS/SSL protocols.
• Sensitive data, including payment information and identity documents, is stored in encrypted form on secure servers.
• Access to personal data within jz168 is restricted to authorised personnel on a strict need-to-know basis.
• jz168 conducts regular security audits and penetration testing to identify and address vulnerabilities in our systems.
• Our payment processing infrastructure is compliant with PCI-DSS standards for the protection of financial data.
• In the event of a data breach that poses a risk to your rights and freedoms, jz168 will notify affected players and relevant authorities in accordance with applicable law.

09 Cookies

jz168 uses cookies and similar tracking technologies on our website and app to improve your experience, keep you logged in, and understand how players use the platform. The main types of cookies used by jz168 are:

• Essential cookies: Required for the jz168 platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and display options, to personalise your jz168 experience.
• Analytics cookies: Help jz168 understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data is aggregated and anonymised.
• Performance cookies: Monitor platform performance and load times to help jz168 identify and resolve technical issues quickly.

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the jz168 platform. jz168 does not use third-party advertising cookies or allow external ad networks to place cookies on our platform.

10 Your Rights

As a jz168 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request":

11 Children's Privacy

jz168 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the jz168 platform in any way.

If jz168 becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the data, and — where applicable — report the matter to the relevant authorities. If you believe a minor has registered on jz168, please contact us immediately at [email protected].

12 International Data Transfers

jz168 operates internationally and some of the third-party service providers we use — including cloud hosting providers and KYC verification partners — may process your data in countries outside Bangladesh. When jz168 transfers your personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

• All international data transfers by jz168 are governed by contractual data protection clauses that bind the recipient to handle your data securely.
• jz168 only transfers data to countries or organisations that provide an adequate level of data protection.
• Where required, jz168 will obtain your explicit consent before transferring your data to a jurisdiction with a lower level of data protection.

13 Changes to This Policy

jz168 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, jz168 will notify registered players via email or an in-platform notification, and the updated policy will be published on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the jz168 platform after any changes to this policy constitutes your acceptance of the updated version. If you do not agree with the updated policy, you should stop using jz168 and contact support to close your account.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jz168 handles your personal data, please get in touch with our team:

• Live Chat: Available 24/7 directly within the jz168 platform — the fastest way to reach us.
• Email: [email protected] — for formal data rights requests or privacy-related enquiries.
• FAQ: Visit our FAQ page for answers to common questions about your jz168 account and data.